Client Care

Your Health and Satisfaction Are Our Top Priority

At Orthomax, we believe that exceptional care goes beyond our treatments—it begins with you. Our Client Care team is dedicated to providing personalized, compassionate service at every step of your journey. Whether you’re visiting us for a consultation or a follow-up appointment, our focus is on ensuring you feel supported, informed, and valued.

Our services are fully or partially covered by:
Extended Health Care (EHC) Plans
Workplace Safety and Insurance Board (WSIB)
Ontario Disability Support Program (ODSP)
Ontario Works

If you have private medical health coverage, your plan may cover some or all of the costs for Physiotherapy, Chiropractic Care, Massage Therapy, Acupuncture, Orthotics, and Medical Devices. We are happy to assist you in determining your coverage and benefits.

For workplace injuries, if your WSIB claim is approved, we will bill the Workplace Safety and Insurance Board (WSIB) directly, so you can focus on your recovery without financial stress.

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Payment Methods

We accept cash, cheque, Visa, and direct payment for services not covered by insurance.

📌 Please note: Our clinic services are not covered by OHIP.

For any questions about your coverage or payment options, contact us today!