Client Care

Your Health and Satisfaction Are Our Top Priority

At Orthomax, we believe that exceptional care goes beyond our treatments—it begins with you. Our Client Care Services team is dedicated to providing personalized customer service that makes every step of your journey feel seamless and supportive. Whether you’re visiting us for a consultation or a follow-up appointment, our focus is on ensuring you feel informed, valued, and fully cared for.

We understand that health care should feel personal. That’s why our approach combines advanced treatments with compassionate client care services designed to meet your individual needs. Through personalized customer service, we make sure you always have the guidance and assistance you deserve.

Our services are fully or partially covered by:
✔ Extended Health Care (EHC) Plans
✔ Workplace Safety and Insurance Board (WSIB)
✔ Ontario Disability Support Program (ODSP)
✔ Ontario Works

If you have private medical health coverage, your plan may cover some or all of the costs for Physiotherapy, Chiropractic Care, Massage Therapy, Acupuncture, Orthotics, and Medical Devices. We are happy to assist you in determining your coverage and benefits.

For workplace injuries, if your WSIB claim is approved, we will bill the Workplace Safety and Insurance Board (WSIB) directly, so you can focus on your recovery without financial stress.